Do you ship internationally?

Yes, we ship all products to most continents and countries across the world. You can order online and the order will be shipping to your home door by the most trustworthy shipping couriers with a tracking code number. we will still follow up with you until you receive your order. Now we offer free shipping worldwide for orders above $99.

What is the shipping cost?

Now we offer free shipping worldwide for orders above $99. for orders below $99. the shipping cost is $30.

When will I receive my item after ordering from your online antiques store?

Once you place your order, our team swiftly prepares your items for shipping. This preparation time varies according to the product type or material. On averages, it takes 3 to 5 business days to prepare your order and 7 business days for shipping.
For handmade products, it may take up to 7 business days to prepare the handmade item and 7 days for shipping. Some antique products require investigation from three specialized committees and archaeologists from the Egyptian Ministry of Antiques before shipping to ensure that it is only a replica, not an original piece. Usually, this process takes up to 5 days, they will be shipped. Your patience is highly appreciated.

Where do you ships from?

We ship From Egypt as all of the Pieces are genuinely handmade by Egyptian Hands imitating our Ancient Egyptian grandparents Techniques.

I need to return or Exchange an Item?

All sales on Ready-to- Order parcels are final and non-refundable. However, we accept returns and exchanges in case the item you have received arrives defective. In this case, you have to send back the item in a maximum of 14 days. As long as it remains in its original new condition, unworn, unaltered, and free of any damage by the customer. We guarantee a full refund upon receipt (excluding delivery charges) or exchange the item.


What are the shipping options?

We ship via DHL and FedEx. Once your order has been shipped, we will send you a tracking number to follow the item’s route.

I have problems with the website?

Fill the Contact Us form below and will support you happily to solve whatever issues you face.

Can I return or Exchange a discounted Item?

Unfortunately, Discounted Pieces or on Sale Pieces are not returnable or exchangeable.

How is the product made? Where do the materials come from?

100% of our products are handmade with authentic Egyptian materials of the highest quality, all locally-sourced.

How Can I track my order?

You can track your order using the tracking number sent by us to you via email through the shipping company website to see the progress of your order.

Can I cancel or Change my Order?

You can cancel or Change your order as long as the ordered pieces are not shipped yet. That is the only acceptable situation of cancelling or changing an order.

What do I do if I never received my order?

We follow a careful procedure to ensure that all orders are sent out on time and to the correct address. In the event that somethings goes astray, and you do not receive your order within the given timeframe, reach out to us immediately and we will work on resolving the issue and getting your order to you as soon as possible.

How do I make changes to an order I’ve already placed?

Simply contact us and we will update your order accordingly.

Are my Payment Details and Data secured?

We are committed to make a great effort to ensure the protection of your personal data from being illegitimately accessed or used. Read more about your privacy and security through Privacy Policy Page.

I have a problem with my Discount code or I forgot to enter it?

Directly E-mail us and we will resend you another Discount Code with the same value. In case of forgetting, we will refund you with the value of the discount immediately.

How do I contact your company if my question isn’t answered here?

Contact us at [email protected] and we will respond to you within 12 hours maximum.

What do I do if I receive a defective order?

We accept returns and exchanges in case the item you have received arrives defected. Items should be returned within maximum 14 days. As long as items remain in their original condition, unworn, unaltered and free of any additional damage by the customer, we guarantee a full refund upon receipt (excluding delivery charges) or exchange.

How do I make sure I order the right size?

For every product, the approximate dimension and sizes are listed clearly. Choose the suitable option from the drop down menu if a product is offered in different sizes.

Does the color look slightly different than the pictures?

The pieces colors 99% meet same pictures color.

Is the size of Items similar to the size attached to each item?

All of our pieces are handmade, thus, the measures might slightly vary.